With an 86% customer satisfaction rate, clients say ‘bien hecho’ to leading Spanish house developer Taylor Wimpey de España
Taylor Wimpey de España, the Spanish arm of the UK’s leading house developer Taylor Wimpey Plc, member of the Forbes 2011 Global 2000 leading companies list as well as being a FTSE Top 200 company, has been constructing award winning high quality homes in the Costa Blanca, the Costa del Sol and the Balearic Island of Mallorca since 1958.
With years of experience in building some of Spain’s most highly regarded properties, Taylor Wimpey de España’s masterful development skills have enabled them to not only construct a wide variety of property projects across Spain but also develop a solid and well respected brand.
Certainly, the continued success of Taylor Wimpey de España can be attributed to their well thought out business strategy which has allowed them to keep their finger on the housing market pulse and maintain their position as a leading Spanish house builder.
Focussing on delivering high quality homes in popular locations that appeal to foreign and Spanish buyers has been a major contributor to their achievements with all developments constructed close to charming towns, scenic countryside, glorious beaches or famous golf courses as well as stylish shopping and leisure facilities and major transport routes providing absolutely everything you could wish for and more.
With this in mind, personalisation is an important aspect for Taylor Wimpey de España who provide a wide range of finishes that allow their clientele to customise their properties to their own tastes and lifestyle requirements, undoubtedly a big consideration for British and foreign buyers.
In addition, Taylor Wimpey de España never compromise on quality, taking considerable care and attention when building their properties, offering anything from traditional Spanish exteriors to incorporating modern features and appliances all offered at surprisingly affordable prices and including a 10 year structural guarantee for peace of mind.
Indeed, Taylor Wimpey de España enjoys an ever growing reputation for unrivalled service and the unfailing importance of high quality local and international staff members who put customers at the heart of everything they do, providing a personal ‘Customer Liaison Officer’ to answer all questions and concerns and a 24 hour support service both during and after the sales procedure to ensure customers are always happy even when they have settled in to their beautiful new home.
Recently, Taylor Wimpey de España conducted a national customer satisfaction survey which attained an overall 86% customer satisfaction rate for 2011 according to the findings while individual happy customers scored the company highly with a 93.7% satisfaction rate for a purchase in Puerto Portals and a 95.1% satisfaction rate for a property purchase in Puerto Pollensa, both in Mallorca.
One delighted customer, Mark White from Staffordshire, UK who purchased a 2 bedroom apartment in Puerto Pollensa, Mallorca with his wife this year were certainly impressed with Taylor Wimpey de España’s dedicated service throughout their entire purchasing process commenting,
“Taylor Wimpey de España was excellent throughout. We had seen the development 5 years ago when it was still a hole in the ground and again 2 years ago when we almost purchased that time. We were contacted again towards the end of April by their telesales department to see if we were interested in one of the last available apartments on the development. Most of the discussions were done via phone calls and emails, with nothing too much trouble. Even though we were a hesitant and unsure purchaser, the offer of an inspection visit was well received to remove any doubts and concerns we had. Upon our arrival to Mallorca, we were picked up from the airport, taken to the apartment for an inspection where we fell in love with the apartment. Throughout all of this we were accompanied by Taylor Wimpey de España who took all the stress out of the whole process. We were even taken back to the airport by them for our return home.”
With Taylor Wimpey de España’s experience and expertise as a leading Spanish house builder, clients wishing to purchase property in mainland Spain or on the Balearic Island of Mallorca can be confident that they will be well looked after and that every need will be efficiently and effectively attended to from guidance on choosing the perfect Spanish location to advice on the very best financial plans available.
